At Isha Saini Designs, we want you to love what you wear! While we do not offer returns or refunds for any orders. However, in the rare case that you receive a defective or damaged product and we are unable to provide an exchange, a refund may be issued. To be eligible, the issue must be reported within 48 hours of delivery, along with a mandatory unboxing video clearly showing the damage or defect. Refunds, if approved, will be processed to the original payment method within 7–10 business days.